Adult Health & Social Care
Welcome to ASRA Care Services
At ASRA we are committed to providing the highest quality care services for the elderly and disabled.
Our person centred approach ensures that each service is tailored to meet the unique needs of every individual, recognising and respecting their religious, cultural, and personal preferences.
Operational Excellence
ASRA is registered with the Care Quality Commission (CQC)
Ensuring that we adhere to the highest standards of care and professionalism in all aspects of our service.
Our commitment to operational excellence ensures that we are always ready and equipped to support our service users with the best care possible.
Cyber Essentials Scheme
We are proud to be certified through the Cyber Essentials scheme, ensuring that we meet the highest standards of online security. This certification means that service users of Smethwick ASRA can trust us to protect their personal information and provide a safe, secure digital environment for all our services.
Our values
Trust, Warmth & Understanding
We provide a caring, comfortable, and stimulating environment where individuals can pursue their interests and passions with the support of our experienced care workers.
Our approach is rooted in trust, warmth, and understanding, ensuring that each person feels valued and respected, no matter their background or circumstances.
Care designed around you
We believe that care should be as unique as the people we serve.
Our services are needs-led, designed in collaboration with our clients, their families, and care teams to ensure that each individuals' physical, emotional, and social wellbeing is supported.
Whether its dietary needs, cultural practices, religious or spiritual observances, we ensure that every aspect of our care respects the dignity, choices, and independence of those we serve.
Culturally Sensitive Care
We take pride in offering culturally and religiously sensitive care services.
Care that ensures individuals from all walks of life receive the support they need with respect and compassion.
Our team works closely with service users, their families, and statutory agencies to create a care package that truly reflects their preferences and needs.
How we can help
Provides a supportive, engaging environment, where individuals can participate in a variety of activities while enjoying hot nutritious meals, refreshments, and social interaction. Designed to promote wellbeing, independence, and a sense of community.
ASRA Day Care Centre provides an opportunity for individuals to stay active and connected, all while receiving the care they need.
Available 4 days a week, Monday to Thursday from 9:30am to 2:30pm. The centre is also available on Fridays for queries and booking requests.
Designed to assist individual in the comfort of their own home. This includes personal care, companionship, and assistance with daily activities to support independence, and improve quality of life. Our experienced care workers ensure a safe, caring and respectful environment.
We understand that care doesn't stop on weekends.
That's why we provide care services 7 days a week, ensuring that our service users always receive the individual support they need.
From 7am to 10pm, 365 days a year, providing continuous support when it's needed most.
Quality of Life Enhancement
Our primary goal is to enhance the life for those we care for.
By providing high-quality care, we empower family carers to look after their loved ones with confidence and peace of mind. Whether its short-term domestic assistance or intensive personal care for those with long-term illnesses or disabilities, our services are both comprehensive and adaptable to meet challenging needs.
Our approach is designed to help individuals maintain their independence and live with dignity.
Respect for Dignity
& Independence
ASRA believes in the importance of maintaining dignity and independence
Our care team works alongside the service user, their family, and their main carer to develop an individualised care plan.
This collabrative approach ensures that the care ASRA provides is person-centred and reflects the preferences and desires of the person receiving care. By actively involving those who know the individual best, we can ensure the highest standard of care, tailored specifically to each person.
"To care for those who once cared for us is one of the highest honours."
Tia Walker
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